The 2025 PSTN/ISDN Switch off

PSTN, Cloud, and Hosted are all buzz words that we hear when talking about our communication needs but what we need to remember is that The PSTN switch-off is happening in 2025.

Many businesses, large and small, have already successfully made the move. They’re not only ready for the future, but they’re also already enjoying the many benefits of a cloud-based phone system.

How cloud-based systems can benefit

Cloud-based systems generally boast far more features than you may be used to. For a start, they can easily integrate mobile devices, and apps and integrate with well-used programmes such as Teams and popular CRMs. They’ll give you detailed reporting at your fingertips, helping you gather insights about customer and employee behaviour. But above all, they’ll enable you to work differently. It’s an opportunity to re-evaluate your business, maybe introducing flexible and remote working so you can work from any device, at any location and at any time.

Review your existing setup

It’s also worth thinking about the phone lines you currently use and whether you really need to replicate every line on a new system. Additional equipment that needs communication such as alarm systems, PDQ machines etc. Then you will need to decide what you’re going to do with your existing phone numbers: if your customers already know them, then it may be worth keeping them by porting them to the new service for those that have already implemented Non-Geographical Number (0333 etc) the transition is even easier and nondisruptive.

Faster, more reliable internet connections

Now more than ever, businesses of all types need robust, high-quality internet connectivity, whether it’s fixed or mobile. By their very nature, cloud-based applications demand resilient, high-bandwidth, low-latency connectivity. Digital voice and collaboration services are no different. They rely on the same high-quality internet connection to deliver crystal clear voice calls, jitter-free video conferencing, and real-time collaboration tools.

Leased Line will give guaranteed SLA in case of failure. FTTP and FTTC give more cost-effective connections and backup options, by adding a converged element this will enable you to guarantee a clear voice.

Concorde Communications offer several connectivity and cloud solutions to help businesses adapt their present systems or introduce new ones for all size of business.


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